Matheny has introduced a revived, comprehensive training program for new personal care assistants (PCAs) within the nursing department. PCAs play a unique role in providing for the most basic care of Matheny’s patients and students. So, consistency in staffing is critical in order to promote early detection of changes in patients’ and students’ physical or emotional condition. PCAs and residents develop a strong bond of trust and companionship.
Twenty-six mentors who are currently PCAs have completed an updated training program, administered by Bonnie Rodgers, director of staff development. Continued training will take place annually for new mentors. PCAs are vital members of the interdisciplinary team at Matheny, and their input and observations are essential for effective care planning.